Tag ~customer success

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Crafting a XaaS customer success strategy that drives growth

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Andreessen Horowitz funds Vitallys 9M round for customer experience software

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After selling Drift exHubSpot exec launches AI for customer success managers

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Should your SaaS startup embrace a bottomup GTM strategy

The essential revenue software stack

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Upscribe raising 4M wants to drive subscriptionfirst DTC brand growth

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Showing customer success platforms havent lost steam Vitally secures 30M

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The hamburger model is a winning gotomarket strategy

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7 ways investors can gain clarity while conducting technical due diligence

Enterpret launches with 44M NLP technology to decipher customer feedback

Enterpret launches with 43M NLP technology to decipher customer feedback

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Use customer health data to grow and forecast NRR

Magnify raises 6M for its postsales orchestration platform

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To fully embrace productled growth build a strong product ops team

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Customer Success Platforms Market Set for Healthy Growth after COVID19 Pandemic

Usagebased pricing is a companywide effort

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TechCrunch roundup: Fighting fundraising fears XaaS CS strategy the collapse of VC

Earlystage benchmarks for young cybersecurity companies

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6 steps to reduce churn for high volume subscription companies

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Vista acquires Gainsight for 11B adding to its growing enterprise arsenal

Customer data startup Hightouch grabs third funding round in 12 months

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Develop a buyers guide to educate your startups sales team and customers

Indias path to SaaS leadership is clear but challenges remain

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Customer success isnt an addon Start early to win later

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6 steps to reduce churn for highvolume subscription companies

EverAfter closes 13M to help companies ride off into the sunset with their customers

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Get your product and customer success teams on the same page to improve net retention

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Use RevOps to develop a customerled approach to B2B sales

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Lantern is building a B2B platform that combines a CDP and customer success tools

techcrunch permalink enterprise startups tc venture business process column customer engagement customer experience customer success ec column ec enterprise applications ec how to marketing product management product marketing sales technology

Crafting an XaaS customer success strategy that drives growth